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The Power of Personalisation: Why Generic Emails Are Killing Your Conversions

The Power of Personalisation: Why Generic Emails Are Killing Your Conversions

by Clare McNicol | Mar 23, 2026 | Email Marketing

There was a time when email marketing was simple. You’d write one message, send it to your entire contacts list and hope for the best. And for a while, that approach worked, at least well enough. Audiences were smaller, expectations were lower, and a one-size-fits-all...
Design vs Plain Text: What Actually Works in Email Marketing?

Design vs Plain Text: What Actually Works in Email Marketing?

by Clare McNicol | Mar 23, 2026 | Email Marketing

In email marketing, one assumption comes up time and time again: “it needs to look beautiful.” And while design does matter, it’s not always as important as many think. Clients often picture highly designed emails – banners, graphics, brand colours and carefully...

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